We always welcome your questions and feedback. For privacy related issues, please contact us at:
640 S. Washington Blvd.
Sarasota, FL 34236
We may collect information (name, address, telephone number, email address and when necessary, credit card information) when you:
- Place an order from our web site or catalogs.
- Request to be placed on our mailing lists or to be notified by email of special offers.
- Purchase an item while visiting our offices.
- Return an item or make an exchange.
- Create your account at eAshland.net.
We maintain the data you provide us, along with a record of your purchases, in a secure database. In order to better serve our clients needs we also gather information about how our visitors navigate through our web site by using data gathered with "cookies." These cookies allow us to:
- Process and track your order.
- Provide the services you request.
- Contact you about the status of an order.
- Send you catalogs or special sales lists.
- Send you email alerts or specials, if requested.
- Identify your product preferences.
- Improve our customer service and merchandise selection.
We contract with other companies to provide services such as shipping and credit card processing. We provide these companies with only the information they need to perform their services. We do not share your information with anyone else.
When you make a purchase, request a catalog or create an account on our Website your transactional information is transmitted in a safe, encrypted format.